Conflict brings out truth, creativity, and resolution (Chris Voss).  When conflict is handled appropriately, good can come from it.  When two people are committed to finding resolution together the creative process is activated to the benefit of both parties.  The process of negotiation and conflict resolution can benefit a relationship.  As long as the goal is to find resolution both parties feel good about then the process as well as the result will only strengthen the relationship.  It moves from a philosophy that there has to be one winner and one loser to one in which both can win (Stephen Covey) and therefore becomes a positive process.  Conflict can reveal the truth which transcends both sides and lead to an even greater outcome than either party anticipated.  There are often better solutions than either could think of alone.  By putting your heads together to search for a mutually agreeable solution, the best possible outcome can be discovered.


Leave a Reply